Free Roof Condition Report
We walk your roof, photograph every problem area, and hand you a written report. You'll know what's failing, what's still got life in it, and what actually needs to be repaired now versus what can wait.
Flat Roof Repairs
Flat Roof Repairs Done Right the First Time
Leaks, ponding, failed flashings, storm damage. Whatever’s gone wrong on your flat roof,we will assess it honestly, repair it properly, and document the work so you know exactly what was done and why.
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The Cost of Waiting
How A Small Leak Can Lead to a Costly Flat Roof Repair
Here's a Toronto commercial roof that started with a wind-swept corner. By the time we were called in, the membrane had split and the insulation underneath was soaked and contaminated. What could have been a low-cost repair became a much larger job, all because a small issue went unaddressed.
Watch Kirby Hewines walk the roof, show you what went wrong, and explain how to catch problems like this before they escalate.
Want to catch small problems before they become major repairs? Get started with a FREE roof condition report:
50+ Point Roof Inspection
by commercial roofing experts
Photo Documentation
of all wear, damage, and deterioration
Detailed Summary of Defects
with prioritized action items and cost estimates
5 Causes of Flat Roof Failures
Most Flat Roof Repairs Trace Back to the Same Handful of Problems
After 28 years on Ontario rooftops, these are the repairs we're called for most often.
Poor Installation and Workmanship
What it looks like: Seams lifting, fasteners backing out, flashings that were never properly terminated.
How we repair it: We assess what's salvageable, redo the failed details to manufacturer spec, and document everything so you have a record of what was wrong and what we fixed.
Ponding Water and Poor Drainage
What it looks like: Standing water that doesn't drain within 48 hours of rainfall, often near drains, scuppers, or low spots in the membrane.
How we repair it: We identify the cause (clogged drains, structural deflection, etc) and address it with targeted repairs, drain rebuilds, or tapered insulation infill where needed.
Flashing Failures
What it looks like: Lifted or cracked flashings around parapets, curbs, vents, and roof edges.
How we repair it: We rebuild failed flashings to manufacturer spec, replace failed termination bars and counter-flashings, and seal everything to integrate properly with your existing roof system.
Pitch Pocket Failures
What it looks like: Cracked, sunken, or empty pitch pockets around pipes, conduit, and equipment supports due to sealant degradation.
How we repair it: We clean out the failed pocket, refill it with a proper pourable sealer, and where possible we replace the pocket with a more durable detail like a pre-formed boot.
Vegetation Growth
What it looks like: Moss, weeds, and organic debris taking hold around drains, low spots, and seams. Once roots establish in a flat roof, they push through the membrane and open a direct path for water into the building.
How we repair it: We clear the growth, expose the membrane underneath, and repair the damage back to a watertight roofing system.
Did a Roofing Contractor Suggest Replacement?
We've discovered that most flat roofs in Ontario are replaced years before they need to be. Our free 2025 report breaks down all 10 common causes of flat roof failure, with field photos, real cost data, and the maintenance steps that extend roof life by 5+ years..
Download Free PDF
Flat Roof Repair Services
From Quick Fixes to Full Section Rebuilds
You know your budget better than we do. That's why every repair is quoted as a fixed price after a free roof condition report, whether it's a single pipe boot or a full section rebuild.
What kind of repair do you need help with?
Fixed-Price Quote and Scheduling
Your free report includes a fixed-price quote. From there, we schedule flat roof repairs at a time that fits your operations so your tenants, production lines, and bottom line aren't affected.
Done in 5 Days or Less
Smaller repairs are done the same day we show up. Bigger ones, like rebuilding a section of membrane or replacing failed flashings, take a few days. Either way, you get a final walkthrough and a photo record of all work we do on your rooftop.
Flat Roof Flashing Repair
Cones & Pipes
Other Roofers Recommend Videl
Mark Pallin is Senior Manager at Sanyo Canadian Machine Works, a manufacturing facility that had been dealing with recurring roof leaks for years. After eight ceiling tiles collapsed onto office desks overnight, he called his brother — a retired professional roofer — for a recommendation. The answer was Videl.
Crawford Melvin
"Kirby and his team are great to work with, do quality work, and are reliable and responsive from pricing through to execution."
Commercial Property Owner
Pat Villani
"Videl Roofing is most trustworthy to get the job done right! The work site was left very clean on completion of all work."
2 Lowell Avenue, St. Catharines
"What sets Videl Roofing apart is the culture of the company. Their team is honest and they understand the scope of what's required at a fair price."
Dave Baird
Managing Director at WDI Group
Winter Doesn't Stop Us. We'll Be There Anytime You Need Us
Our crews are trained, WSIB-certified, and equipped to work safely on Ontario rooftops in every season. No matter the issue, we know how to get a watertight repair done in conditions that stop everyone else.
Whether a pipe bursts in February or a leak emerges after the spring thaw, don't wait for warmer weather to do that repair with a bucket under your roof.
Need Emergency Service?
Call (905) 397-1198
The Repair Isn't the Hard Part
Knowing what to repair, when, and who to trust with it is.
The Videl Difference
Your Rooftop Is Your Most Expensive Asset to Ignore. We Help You Maximize Roof Life.
90-Minute Response Guarantee
Our St. Catharines and Mississauga offices put us less than an hour from Hamilton in either direction. We'll be on-site within 90 minutes or the service call is free.
$5 Million Liability Insurance
Every flat roof repair is backed by $5,000,000 in liability insurance coverage. That means your property, your tenants, and your investment are protected from day one through project completion.
28+ Years on Ontario Rooftops
We've been repairing, replacing, and maintaining commercial flat roofs across Southern Ontario since 1998. That experience means faster diagnostics, fewer surprises, and roofing systems that last.
How much does a flat roof repair cost?
Repair cost depends on scope. A single pipe boot reseal or minor flashing repair might run a few hundred dollars. A full parapet rebuild, multiple flashing replacements, or a section of membrane replacement can run several thousand. Every repair is quoted as a fixed price after your free roof condition report, so you'll know the exact number before any work begins.
Is it cheaper to repair or replace my flat roof?
Use our Roof ROI Calculator to compare the cost of repairing and maintaining your existing roof against a full replacement. In most cases, a well-maintained flat roof lasts 5 to 10 years longer than the industry average, which means the right repair strategy can save a building owner tens of thousands of dollars. If a replacement makes more sense, we'll tell you honestly during the assessment.
Do you offer ongoing maintenance after the repair?
Yes. Our Preventative Roof Maintenance Plan (PRMP) includes scheduled inspections, minor repairs, drain clearing, and a written report after every visit. Most of the repair calls we get come from buildings without a maintenance plan in place. Once you're on a PRMP, small issues get caught and fixed before they become the kind of leak that damages insulation, ceilings, or inventory.
How fast can you respond to a roof leak?
Our service promise is a 90-minute response window from the moment you call. For active leaks, a crew is dispatched to assess, tarp, or begin emergency repairs the same day. For non-urgent repairs, we schedule the free roof condition report within 24 to 48 hours depending on your location.
Will the repair be guaranteed?
Every Videl repair comes with a workmanship warranty. The length and coverage depend on the scope of the repair and the roofing system. We'll go through the specifics with you before the work starts so there's no confusion about what's covered.
Can you work with my insurance company for storm or wind damage claims?
Yes. We've documented repairs for insurance claims across Southern Ontario and can provide the photos, reports, and scope of work your adjuster needs. If the damage is covered, we can also work directly with your insurance provider so you're not stuck coordinating between two parties.
What kinds of flat roofing systems do you repair?
Videl repairs all major commercial and industrial flat roof systems, including built-up roofing (BUR), modified bitumen, EPDM, TPO, and PVC. Our technicians are trained on the specific repair methods each system requires, because a repair that works on EPDM will fail on BUR and vice versa.
Videl Roofing Services in Southern Ontario
We back every service call with a 90-minute response guarantee during business hours (8:30am - 4:30 pm). If we don't show up in time, you don't pay.